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  1. University of Bolton Library
  2. Frequently Asked Questions

Frequently Asked Questions

Got a question about the library? We've got the answer!

219 Answers

  • Browse:

  • All
  • Topics
    • 10About the library
    • 29Access to resources
    • 2Accessing other libraries
    • 3Additional learning support
    • 2Alumni
    • 16Assignments
    • 26Books
    • 7Borrowing 2020-21
    • 13Catalogue
    • 2Copyright
    • 5COVID-19
    • 42Databases
    • 9Discover@Bolton
    • 4Dissertations
    • 8Ebook Troubleshooting
    • 9Ebooks
    • 22Electronic journals
    • 38Electronic resources
    • 10Facilities and Services
    • 7FAQs for 2020-21
    • 25IT help
    • 5Journals
    • 5LEAP Online
    • 8Library account
    • 8Open access
    • 1Partner institutions
    • 5Photocopying
    • 7Printing
    • 1Reading Lists Online
    • 6REF 2021
    • 10Referencing
    • 24Research
    • 3Social media
    • 22Study skills
    • 4Study space
    • 5Subject help
    • 4Theses
    • 7Troubleshooting
    • 1UBIR
    • 50Using the library
    • 3You said we did

  • Most popular
  • Recently added
  • How do I use the Click and Collect service to request books?
    Last Updated: Aug 12, 2021 | Topics:
    • Using the library
    • Library account
    • Books
    • Catalogue
    • Borrowing 2020-21
    • FAQs for 2020-21
    |     Views: 986
  • Can I access past exam papers?
    Last Updated: Dec 14, 2017 | Topics:
    • Assignments
    |     Views: 882
  • How do I reference my work?
    Last Updated: Feb 01, 2018 | Topics:
    • Assignments
    • Study skills
    • Referencing
    |     Views: 758
  • When can I use the Library?
    Last Updated: Jul 02, 2021 | Topics:
    • Using the library
    • Books
    • Study space
    • Borrowing 2020-21
    • FAQs for 2020-21
    • Facilities and Services
    |     Views: 309
  • Can I borrow a laptop?
    Last Updated: May 23, 2021 | Topics:
    • Using the library
    • IT help
    • Study space
    • Borrowing 2020-21
    • FAQs for 2020-21
    • Facilities and Services
    |     Views: 279
  • How do I use Harvard Referencing?
    Last Updated: Feb 01, 2018 | Topics:
    • Study skills
    • Referencing
    |     Views: 254
  • How do I access electronic resources?
    Last Updated: Jan 17, 2018 | Topics:
    • Access to resources
    • Electronic resources
    |     Views: 234
  • How do I set up Library Links on Google Scholar?
    Last Updated: Oct 15, 2020 | Topics:
    • Using the library
    • Electronic resources
    • Electronic journals
    • Research
    • Discover@Bolton
    • Study skills
    • Databases
    |     Views: 223
  • How do I download SPSS?

    Information and Links for Downloading SPSS to your personal device

    Last Updated: Apr 06, 2020 | Topics:
    • IT help
    • Access to resources
    • Research
    |     Views: 186
  • Is the Library open at weekends?
    Last Updated: May 23, 2021 | Topics:
    • Using the library
    • Study space
    • Borrowing 2020-21
    • FAQs for 2020-21
    • Facilities and Services
    |     Views: 184
  • As a member of the University of Bolton, can I access any other university libraries?
    Last Updated: Apr 21, 2021 | Topics:
    • Research
    • Accessing other libraries
    |     Views: 184
  • How much does printing and photocopying cost?
    Last Updated: Dec 14, 2017 | Topics:
    • Using the library
    • IT help
    • Printing
    • Photocopying
    |     Views: 164
  • Do books get renewed automatically?
    Last Updated: Jan 23, 2018 | Topics:
    • Library account
    • Books
    • Catalogue
    |     Views: 161
  • How do I access my library account?
    Last Updated: Feb 10, 2018 | Topics:
    • Library account
    |     Views: 156
  • How do I borrow printed books?
    Last Updated: Sep 13, 2020 | Topics:
    • Using the library
    • Books
    • Borrowing 2020-21
    • FAQs for 2020-21
    |     Views: 146
  • Can I access my files (my M drive) from home?
    Last Updated: Sep 04, 2020 | Topics:
    • IT help
    |     Views: 141
  • How do I access ebooks?
    Last Updated: Jun 29, 2021 | Topics:
    • Ebooks
    |     Views: 133
  • Are there any examples of University of Bolton theses I can look at?
    Last Updated: Nov 05, 2020 | Topics:
    • Research
    • Theses
    |     Views: 108
  • Will I be charged for overdue items while the Library is closed?

    This answer relates to Library services during the ongoing COVID-19 pandemic

    Last Updated: Jul 02, 2021 | Topics:
    • Using the library
    • Books
    • COVID-19
    |     Views: 104
  • What is Discover@Bolton?
    Last Updated: Dec 13, 2017 | Topics:
    • Access to resources
    • Electronic resources
    • Discover@Bolton
    |     Views: 102
  • Can I get my work bound?
    Last Updated: Dec 14, 2017 | Topics:
    • Research
    • Assignments
    • Dissertations
    • Theses
    |     Views: 101
  • Can I access online library resources as part of my Library for Life membership?
    Last Updated: Jun 29, 2021 | Topics:
    • Using the library
    • Alumni
    |     Views: 93
  • My books are overdue and I can’t renew them - what do I do?

    This answer relates to Library services during the ongoing COVID-19 pandemic

    Last Updated: Jul 02, 2021 | Topics:
    • Books
    • COVID-19
    • Borrowing 2020-21
    |     Views: 91
  • How do I make my research open access for REF 2021?
    Last Updated: Jun 25, 2020 | Topics:
    • Research
    • Open access
    • REF 2021
    |     Views: 88
  • Can I add more money to my printing/photocopying account?
    Last Updated: Aug 11, 2020 | Topics:
    • Using the library
    • IT help
    • Printing
    • Photocopying
    |     Views: 76
  • How do I use the Click and Collect service to request books?
    Last Updated: Aug 12, 2021 | Topics:
    • Using the library
    • Library account
    • Books
    • Catalogue
    • Borrowing 2020-21
    • FAQs for 2020-21
    |     Views: 986
  • How do I search for clinical trials or articles that use a specific methodology?
    Last Updated: Aug 10, 2021 | Topics:
    • Electronic resources
    • Electronic journals
    • Research
    • Discover@Bolton
    • Assignments
    • Databases
    |     Views: 33
  • Can I use library ebooks with assistive software like screen readers?
    Last Updated: Jul 27, 2021 | Topics:
    • Electronic resources
    • Books
    • Ebooks
    • Additional learning support
    • Ebook Troubleshooting
    |     Views: 13
  • Is there any assistive technology available to me?
    Last Updated: Jul 27, 2021 | Topics:
    • Using the library
    • About the library
    • Additional learning support
    • FAQs for 2020-21
    |     Views: 45
  • Can I access any additional learning support?
    Last Updated: Jul 27, 2021 | Topics:
    • Using the library
    • About the library
    • Additional learning support
    |     Views: 28
  • I've forgotten my network password
    Last Updated: Jul 26, 2021 | Topics:
    • IT help
    • Troubleshooting
    • Ebook Troubleshooting
    |     Views: 35
  • What's my username?
    Last Updated: Jul 26, 2021 | Topics:
    • Using the library
    • IT help
    • Troubleshooting
    • Ebook Troubleshooting
    |     Views: 27
  • I can't log in to online library resources
    Last Updated: Jul 26, 2021 | Topics:
    • Access to resources
    • Electronic resources
    • Electronic journals
    • Ebooks
    • Troubleshooting
    • Ebook Troubleshooting
    |     Views: 13
  • I'm getting an error message when I access online library resources
    Last Updated: Jul 26, 2021 | Topics:
    • Access to resources
    • Electronic resources
    • Electronic journals
    • Ebooks
    • Troubleshooting
    • Ebook Troubleshooting
    |     Views: 10
  • I can't access online library resources from my place of work
    Last Updated: Jul 26, 2021 | Topics:
    • Access to resources
    • Electronic resources
    • Electronic journals
    • Ebooks
    • Troubleshooting
    • Ebook Troubleshooting
    |     Views: 8
  • Can I print out content from an ebook?
    Last Updated: Jul 26, 2021 | Topics:
    • Ebooks
    • Copyright
    • Ebook Troubleshooting
    |     Views: 14
  • Can I use an ebook reader to read the Library's ebooks?
    Last Updated: Jul 26, 2021 | Topics:
    • Access to resources
    • Electronic resources
    • Books
    • Ebooks
    • Ebook Troubleshooting
    |     Views: 16
  • I've found an article on Google/Google Scholar but I can't access the full text
    Last Updated: Jul 05, 2021 | Topics:
    • Electronic resources
    • Electronic journals
    • Troubleshooting
    |     Views: 4
  • Can I access online maps via the Library?
    Last Updated: Jul 02, 2021 | Topics:
    • Databases
    |     Views: 9
  • What do the icons next to resource links mean?
    Last Updated: Jul 02, 2021 | Topics:
    • Access to resources
    • Electronic resources
    • Databases
    |     Views: 13

Get in touch

Contact the Library
Contact the Library
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Contact IT Support
Contact the Academic Librarians
Contact the Academic Librarians
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@BoltonUniLib
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The Peter Marsh Library

University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903094

Queen's Library

65 Queen's Street
Farnworth
Bolton
BL4 7DX

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