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  1. University of Greater Manchester Library
  2. Frequently Asked Questions

Frequently Asked Questions

Got a question about the library? We've got the answer!

227 Answers

  • Browse:

  • All
  • Topics
    • 11About the library
    • 4Accessing other libraries
    • 3Additional learning support
    • 2Alumni
    • 15Assignments
    • 25Books
    • 3Borrowing
    • 12Catalogue
    • 2Copyright
    • 1COVID-19
    • 48Databases
    • 13Discover@Bolton
    • 5Dissertations
    • 8Ebook Troubleshooting
    • 12Ebooks
    • 9Facilities and Services
    • 29IT help
    • 5Journals
    • 4LEAP Online
    • 9Library account
    • 27Online journals
    • 42Online Library resources
    • 8Open access
    • 27Partner institutions
    • 5Photocopying
    • 7Printing
    • 1Queen's
    • 1Reading Lists Online
    • 6REF 2021
    • 10Referencing
    • 30Research
    • 3Social media
    • 23Study skills
    • 8Study space
    • 5Subject help
    • 5Theses
    • 8Troubleshooting
    • 2UBIR
    • 46Using the library
    • 4Visitors
    • 2You said we did

  • Most popular
  • Recently added
  • How do I download SPSS and NVIVO from IT Support?

    Information and Links for Downloading SPSS to your personal device

    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    • Research
    |
    Views: 6548
  • How do I access my student email?
    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    |
    Views: 2783
  • Can I access past examination papers?
    Last Updated: Jun 21, 2022 | Topics:
    • Assignments
    |
    Views: 2553
  • How do I reference my work?
    Last Updated: Nov 28, 2022 | Topics:
    • Assignments
    • Partner institutions
    • Referencing
    • Study skills
    |
    Views: 2275
  • How do I set up Library Links on Google Scholar?
    Last Updated: Sep 05, 2025 | Topics:
    • Databases
    • Discover@Bolton
    • Online journals
    • Online Library resources
    • Partner institutions
    • Research
    • Study skills
    • Using the library
    |
    Views: 1419
  • Can I access Microsoft Office from home or on my own computer?
    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    |
    Views: 1286
  • I can't log in to online library resources
    Last Updated: Sep 05, 2025 | Topics:
    • Ebook Troubleshooting
    • Ebooks
    • Online journals
    • Online Library resources
    • Partner institutions
    • Troubleshooting
    |
    Views: 1258
  • How much print credit do I have?
    Last Updated: May 23, 2021 | Topics:
    • Facilities and Services
    • IT help
    • Photocopying
    • Printing
    |
    Views: 1257
  • Can I access my files (my M drive) from home?
    Last Updated: Nov 17, 2022 | Topics:
    • IT help
    • Partner institutions
    |
    Views: 1096
  • When is the Library open?
    Last Updated: Sep 05, 2025 | Topics:
    • Facilities and Services
    • Study space
    • Using the library
    |
    Views: 1051
  • How do I access my library account?
    Last Updated: Feb 22, 2023 | Topics:
    • Library account
    |
    Views: 933
  • How do I print?
    Last Updated: Sep 05, 2025 | Topics:
    • Facilities and Services
    • IT help
    • Printing
    • Using the library
    |
    Views: 889
  • How much does printing and photocopying cost?
    Last Updated: Dec 14, 2017 | Topics:
    • IT help
    • Photocopying
    • Printing
    • Using the library
    |
    Views: 879
  • How do I use Harvard Referencing?
    Last Updated: Feb 01, 2018 | Topics:
    • Referencing
    • Study skills
    |
    Views: 837
  • Where can I access IT support?
    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    |
    Views: 771
  • What is EThOS and how do I access it?
    Last Updated: Sep 05, 2025 | Topics:
    • Databases
    • Research
    • Theses
    |
    Views: 762
  • How do I change the language settings on the ProQuest journals platform?
    Last Updated: Feb 24, 2023 | Topics:
    • Databases
    • Online journals
    • Online Library resources
    • Research
    |
    Views: 652
  • Can I access examples of University of Bolton theses and dissertations?
    Last Updated: Feb 23, 2023 | Topics:
    • Research
    • Theses
    |
    Views: 634
  • Can I add more money to my printing/photocopying account?
    Last Updated: Feb 24, 2025 | Topics:
    • IT help
    • Photocopying
    • Printing
    • Using the library
    |
    Views: 618
  • What is Discover@Bolton?
    Last Updated: Nov 17, 2022 | Topics:
    • Discover@Bolton
    • Online Library resources
    • Partner institutions
    |
    Views: 606
  • How do I access electronic resources?
    Last Updated: Nov 28, 2022 | Topics:
    • Online Library resources
    • Partner institutions
    |
    Views: 602
  • What's my username?
    Last Updated: Nov 17, 2022 | Topics:
    • Ebook Troubleshooting
    • IT help
    • Partner institutions
    • Troubleshooting
    • Using the library
    |
    Views: 560
  • How do I connect to the wi-fi in the Library?
    Last Updated: May 07, 2025 | Topics:
    • IT help
    |
    Views: 553
  • How do I change the language settings on the O'Reilly for HE platform?
    Last Updated: Feb 24, 2023 | Topics:
    • Databases
    • Ebooks
    • Online Library resources
    |
    Views: 527
  • What is CampusRoam/Eduroam?
    Last Updated: Feb 23, 2023 | Topics:
    • Accessing other libraries
    • IT help
    |
    Views: 444
  • When is the Library open?
    Last Updated: Sep 05, 2025 | Topics:
    • Facilities and Services
    • Study space
    • Using the library
    |
    Views: 1051
  • How do I print?
    Last Updated: Sep 05, 2025 | Topics:
    • Facilities and Services
    • IT help
    • Printing
    • Using the library
    |
    Views: 889
  • What is EThOS and how do I access it?
    Last Updated: Sep 05, 2025 | Topics:
    • Databases
    • Research
    • Theses
    |
    Views: 762
  • How do I set up Library Links on Google Scholar?
    Last Updated: Sep 05, 2025 | Topics:
    • Databases
    • Discover@Bolton
    • Online journals
    • Online Library resources
    • Partner institutions
    • Research
    • Study skills
    • Using the library
    |
    Views: 1419
  • Where can I access IT support?
    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    |
    Views: 771
  • I can't log in to online library resources
    Last Updated: Sep 05, 2025 | Topics:
    • Ebook Troubleshooting
    • Ebooks
    • Online journals
    • Online Library resources
    • Partner institutions
    • Troubleshooting
    |
    Views: 1258
  • Can I access Microsoft Office from home or on my own computer?
    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    |
    Views: 1286
  • How do I access my student email?
    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    |
    Views: 2783
  • How do I download SPSS and NVIVO from IT Support?

    Information and Links for Downloading SPSS to your personal device

    Last Updated: Sep 05, 2025 | Topics:
    • IT help
    • Research
    |
    Views: 6548
  • How do I connect to the wi-fi in the Library?
    Last Updated: May 07, 2025 | Topics:
    • IT help
    |
    Views: 553
  • Can I get my work bound?
    Last Updated: May 06, 2025 | Topics:
    • Assignments
    • Dissertations
    • Research
    • Theses
    |
    Views: 345
  • Can I add more money to my printing/photocopying account?
    Last Updated: Feb 24, 2025 | Topics:
    • IT help
    • Photocopying
    • Printing
    • Using the library
    |
    Views: 618
  • How do I receive my University Login Details as a Regents College Student?

    How do I receive my University Login Details as a Regents College Student?

    Last Updated: Jul 29, 2024 | Topics:
    • Library account
    • Partner institutions
    |
    Views: 230
  • How do I search for journal articles?
    Last Updated: Aug 14, 2023 | Topics:
    • Assignments
    • Catalogue
    • Discover@Bolton
    • Online journals
    • Partner institutions
    |
    Views: 440
  • Can I save my searches on Discover@Bolton?
    Last Updated: Jun 06, 2023 | Topics:
    • Discover@Bolton
    • Research
    |
    Views: 167

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The Peter Marsh Library

University of Greater Manchester
Deane Road
Bolton
BL3 5AB
01204 903094

Queen's Library

65 Queen's Street
Farnworth
Bolton
BL4 7DX

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